FAQs

A good place to start is by looking at your existing alarm system and count the number of zones. Often the keypad from your old system will have a zone listing either handwritten on a label, or programmed into the display.

This is dependent on how many zones you have in your property. If you have 6 zones or less, you can purchase the 6 zone kit from our shop page, if you have 7 or more zone choose the 12 zone kit and so on.

Please bare in mind the kits sold are the alarm and add-on boards only, they do not come with the smart home automation hub or any configuration.

If you require a kit fully configured with all of your zones, please get in touch using the contact form and we will quote you accordingly.

Depending on the kit you order, you will receive the following:

 

  1. Konnected panel(s) depending on the size of your kit
  2. WiFi module(s) for each Konnected Alarm Panel
  3. Piezo buzzer (2 buzzers included in 24-Zone kit)
  4. 12V DC power adapter (with appropriate plug type for your country)
  5. Power splitter cable (for 12-zone kits and larger)

We provide email support for installation. You provide us with the make and model of your current alarm system and we will explain exactly how to wire the new system.

If you feel uncomfortable with installation please get in contact with us and we will provide you a price for our team of engineers to do the install. Please bare in mind this is dependent on location.

yes, you have full control of you alarm system remotely, including monitoring of all of your wired and wireless sensors.

Yes, you can add as many wireless sensors as you like to work with the alarm system.

Yes, you can omit any zones you like.

Yes, you can integrate thousands of smart devices to work with you alarm system, such as Philips Hue lighting system, Nest Thermostats, Ring Doorbell, voice assistants etc. There is no limitation to what you can add, since the SmartThings platform is open source.

The app used is SmartThings, you will have full control of your alarm system and other integrated smart devices all under this one application, using your Smartphone, Tablet etc.

You can create unlimited recipes from within the SmartThings application, similar to IFTTT. For example, when the alarm is triggered turn on all lights and sound the external and internal siren, turn on all internal cameras and start recording.

Another example, when I or family member arrives home disable the alarm and set heating to 20 degrees and turn on living room light and my television.

Another example, When I  or family leaves home, enable my alarm and turn off all lights, set heating to 10 degrees and turn off my television.

Everything is customisable to your liking.

Geofencing is a location-based service in which the SmartThings app uses GPS, RFID, Wi-Fi or cellular data to trigger a pre-programmed action when a mobile device or RFID tag enters or exits a virtual boundary set up around a geographical location, known as a geofence.

SmartThings uses your smartphone as a presence sensors and triggers the alarm system to arm and disarm automatically. You are not limited to using smartphones you can also use wireless presence sensors that clip onto your keys or backpack. Perfect for your kids when they leave or arrive home from school.

Yes, you can control you garage doors using the alarm system, this will utilise one or two zones on your alarm add-on panel (depending on how many garage doors you have and if you want it to act as one or two doors).

Yes, your garage doors and open and close automatically, it’s all dependent on what recipe you set from within the SmartThings app.

For example, when I arrive home (Geo-fencing) open my garage doors, after 5 minutes close the garage doors. Same things for when you leave home, all garage doors will close automatically once you’ve left the Geo-fence perimeter.

Yes, you can integrate the sprinkler system to work with the alarm system, it will utilise a zone from the alarm add-on panel. You can then simply create a recipe within SmartThings to set the sprinkler to turn on and off at a specific time.

The provided battery backup will keep your alarm system fully functional during power outages, with over 14 hours run time.

Yes, we can provide you with a tablet, which will also utilise your old keypad wires to power the tablet. The tablet will let you control your alarm system and control all of your smart devices all under one application.

Yes, you can invite members of you family to your home, they will have full control over your alarm system and smart devices. You can also add their smartphone as a presence sensor, so it works with automatic arming and disarming using Geo-fencing.

Yes our alarm system  is compatible with not only SmartThings but Home Assistant, OpenHab and Hubitat, please get in touch for more information.