FAQs

A good place to start is by looking at your existing alarm system and count the number of zones. Often the keypad from your old system will have a zone listing either handwritten on a label, or programmed into the display. But here are a few tips to find the number of zones you have and the size of kit you need.

  • Zones can be a single or multiple sensors. Often doors and motions are separated and windows are grouped together
  • Look at your zone list. A well documented zone list will tell you how many zones you have and what is in them.
  • Look at your schematic. Often they are found on the door of the panel. Look for Zone# or Z1 or terminal connected by a resistor line (squiggly line). Count those notations. That is the number of zones you have.
  • Consider if you want to split sensors that are grouped. For both security and automation it is helpful to separate doors and motions. But in most cases grouping windows is helpful.
  • Konnected board come in groups of 6. So if you have 8 zones you will need a 12 zone kit. If you 6 zones consider a 6 zone kit. However if you want the door buzzer that takes a zone on the Konnected board. So you may want to either group a sensor or get a 12 zone kit.

We offer two types of kits – CONVERSION & INTERFACE.

  • The Conversion kit replaces your existing wired alarm system and re-uses your existing wired sensors including your external siren, this kit is perfect if you no longer have a working alarm system or no system at all.
  • The Interface kit, is designed to run in-parallel with your working alarm system, leaving your current system intact, whilst giving your the ability to monitor your sensors locally or remotely via various home automation platforms or Konnected Cloud.

Select the appropriate kit for how many zones you have in your property. If you have 6 zones or less, you can purchase the 6 zone conversion or interface kits from our shop page, if you have 7 or more zone choose the 12 zone kit and so on.

Please bare in mind the kits contain the alarm panel, add-on panel(s) and the required peripherals for the kit you purchased ONLY, they do not come with any smart home automation hubs, these are sold separately. The hubs are only required if you want to integrate smart home devices to work with your alarm system, if you don’t you can use Konnected Cloud (free service) this service which will integrate your alarm to work with Samsung SmartThings and utilise their free SmartThings application, available on Android or IOS.

The CONVERSION kit’s are designed to replace your current alarm panel, if it’s no longer functional or if you don’t have alarm panel but you have wired sensors e.g. PIR’s, contact, glass break etc. If you have a none working alarm system you need to remove your existing alarm panels motherboard, AC-DC transformer, lead acid battery from your alarm enclosure and install the Konnected alarm panel(s) in place and simply wire the sensors to the Konnected panel(s) including your external siren as it has a dedicated output for this. Your existing keypad’s will no longer be required and can be replaced with a wall mounted tablet, if you should choose to do so. The tablet will sit in place of your keypad and utilise the existing wiring for power, so it will be powered directly from the Konnected panel. Arming and disarming remotely including alarm monitoring and alert states work right out of the box with the CONVERSION kit.

The INTERFACE kit’s are designed to run in parallel with your current working alarm system. The Konnected panel/interface module(s) sit within your current alarm enclosure and each sensor is bridged from your existing alarm panel to the interface module(s), you simply then tune the resistance of each of your sensors using the potentiometers which are built-in to the interface module(s).

Your existing keypad’s also remain fully functional, so you can still arm and disarm manually.

In order to arm and disarm remotely, you current wired alarm system will need to have a spare zone which can be programmed as a key switch, the provided relay module within the kit connects directly to this spare zone.

Depending on the kit you order, you will receive the following:

 

  1. Konnected panel(s) depending on the size of your kit
  2. INTERFACE Modules (if you purchased the interface kit)
  3. Piezo buzzer (conversion kit only)
  4. 12V DC power adapter (conversion kit only)
  5. Power splitter cable (for 12-zone kits and larger)
  6. Male – Female jumper wires (interface kit only)
  7. Relay module (interface kit only)
  8. DC Pigtail connector (interface kit only)

We provide email support for installation (additional cost). You provide us with the make and model of your current alarm system and we will explain exactly how to wire the new system.

you can follow these video installation guides and refer to the Help & Support section of our website –

If you feel uncomfortable with installation please get in contact with us and we will provide you a price for our team of engineers to do the install. Please bare in mind this is dependent on location.

*CONVERSION KIT ONLY*

You will require a switch mode PSU if you have 240V mains cable running into your alarm enclosure and you don’t have a plug socket near by to power the Konnected alarm panels.

The PSU will re-use the mains cable which will be connected to the AC-DC transformer within your enclosure. The PSU will output 12V 2A, same as the 3 pin DC adapters provided in the kit.

Click here to purchase the switch mode PSU.

*CONVERSION KIT ONLY*

You can purchase battery backup from our shop page this will keep your alarm system fully functional during power outages, with over 12 hours run time. These battery backup’s can also be used for your ISP provided smart WiFi routers, so your internet connection and wireless network continues working during the outage.

Yes, we can provide you with a tablet, which will also utilise your old keypad wires to power the tablet. The tablet will let you control your alarm system and control all of your smart devices all under one application.

Konnected was originally installed for SmartThings through setting up Smartapps and Device Handlers in the SmartThings Groovy IDE. However with the grandfathering of the ST Classic app and the official integration of Konnected with SmartThings, they’ve implemented Konnected Cloud.

Konnected Cloud is now also available in the UK & Europe, and is free of charge.

The Samsung hub is now only required if you want to include any smart devices to work with your Konnected alarm system e.g. Smart Lighting, Smart Thermostat’s, Voice Assistants, Smart Plugs etc.

The hub is no longer required if you only want to control and monitor your alarm system locally or remotely.

Download and install the Konnected app for your mobile device, from either the Apple app store or Google Play Store, depending on your device type – Apple (IOS), Samsung (Android).

Launch the application on your mobile deivce and sign in or create an account on Konnected Cloud in the app. Then on the Konnected Cloud screen, change your Region to Europe. Then you can follow the steps here to connect to SmartThings via the cloud.

Yes, you can add as many wireless sensors as you like to work with the alarm system, but you will require a home automation hub to do this.

Yes, you can integrate thousands of smart devices to work with you alarm system, such as Philips Hue lighting system, Nest Thermostats, Ring Doorbell, voice assistants etc. There is no limitation to what you can add. You will require a home automation hub to do this!

This is dependant on which home automation platform you have, for example if you have Samsung SmartThings the application used is SmartThings, you will have full control of your alarm system and other integrated smart devices all under this one application, using your Smartphone, Tablet etc.

Yes, you can omit any zones you like.

This is dependant on which home automation platform you have, for example you can create unlimited recipes from within the SmartThings application, similar to IFTTT. For example, when the alarm is triggered turn on all lights and sound the external and internal siren, turn on all internal cameras and start recording.

Another example, when I or family member arrives home disable the alarm and set heating to 20 degrees and turn on living room light and my television.

Another example, When I  or family leaves home, enable my alarm and turn off all lights, set heating to 10 degrees and turn off my television.

Everything is customisable to your liking.

This is dependant on which home automation platform you use.

Geofencing is a location-based service in which the SmartThings app uses GPS, RFID, Wi-Fi or cellular data to trigger a pre-programmed action when a mobile device or RFID tag enters or exits a virtual boundary set up around a geographical location, known as a geofence.

The example below is for Samsung SmartThings.

SmartThings uses your smartphone as a presence sensors and triggers the alarm system to arm and disarm automatically. You are not limited to using smartphones you can also use wireless presence sensors that clip onto your keys or backpack. Perfect for your kids when they leave or arrive home from school.

Yes, you can control you garage doors using the alarm system, this will utilise one or two zones on your alarm add-on panel (depending on how many garage doors you have and if you want it to act as one or two doors).

Yes, your garage doors and open and close automatically, it’s all dependent on what home automation platform you’ve chosen and the recipe you have created within that platform.

This example below is for Samsung SmartThings.

When I arrive home (Geo-fencing) open my garage doors, after 5 minutes close the garage doors. Same things for when you leave home, all garage doors will close automatically once you’ve left the Geo-fence perimeter.

Yes, you can integrate the sprinkler system to work with the alarm system, it will utilise a zone from the alarm add-on panel. You can then simply create a recipe from within the smart home automation platform you’ve chosen and set the sprinkler to turn on and off at a specific time.

Yes, you can invite members of you family to your home, they will have full control over your alarm system and smart devices. You can also add their smartphone as a presence sensor, so it works with automatic arming and disarming using Geo-fencing.

Yes our alarm system  is compatible with not only SmartThings but Home Assistant, OpenHab and Hubitat, please get in touch for more information.

How this effects you is all dependant on which home automation platform you have chosen to use.

If you have chosen to use Konnected Cloud / SmartThings, this requires internet access, so if your internet should go down, you would require a 4G / 5G backup to keep have access to your alarm system, but this rarely happens, most ISP’s have 99% uptime!

If you have Chosen OpenHab, Hubitat, Home Assistant, these are all available on your LAN and does not require internet access, but these platforms require professionals with good networking knowledge to configure for local and remote access.